Helpdesk
Phone and remote support from the Hampshire office. Printers, logins, mailboxes and the things that stop people working — unlimited for contracted users.
IT support
A team that knows you and your business.
From £30 per user per month. Remote first, on-site when it matters, and a named Hampshire team instead of a ticket void.
On-site
When remote is not enough, an engineer comes to the office. New starters and hardware that will not play.
Strategy, not just tickets
Patching, backups, Microsoft 365 and a plan for the next twelve months — so you are not buying kit in a panic.
What sits in the monthly figure.
- ✓UK helpdesk for contracted users
- ✓Remote support and scheduled on-site visits
- ✓Microsoft 365 administration and advice
- ✓Endpoint protection and security baselines
- ✓Backup and recovery oversight
- ✓Network monitoring and sensible change control
- ✓Hardware and software supplied, imaged and looked after
- ✓Customer portal login to view assets and hardware spend over time
- ✓Full asset register for new customers, at no extra charge
Pricing
From £30.00 per user / month
The starting point for a standard managed user. Exact scope depends on how many people you have, whether servers sit on-site or in Azure, and how much of the estate we inherit.
No surprise “project pack” for onboarding a normal office. Large migrations are quoted as projects.
Around the support contract.
Hardware & software
Laptops, desktops, phones and servers from the main UK distributors. Shipped raw or built to your image. We maintain what we sell.
Networking & security
Firewall, switching, Wi-Fi and encryption that stands up to GDPR conversations. Not a consumer router with the password on a Post-it.
Servers & hosting
On-site, hosted or Azure. Off-site backup and a recovery path that has been tested, not assumed.
Portal and assets
Every customer gets a login. See the estate, open tickets and the hardware we have supplied, which includes what it has cost over the years. New customers get that asset list built free of charge.