21 April, 2020

It’s business as usual for Saphire, with a sneak peek of what we have been up to.

The coronavirus pandemic sweeping the globe has seen many British businesses temporarily shut-up shop. And even those businesses that remain open are having to deal with multiple challenges.

(A major challenge for many of us is anxiety over the pandemic. We recommend that you take a minute to read the NHS’s recently released guidelines on dealing with coronavirus anxiety, and sharing them with your staff. They can be found here: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips/).

With this in mind, we are writing to let you know that Saphire is still open for business, ensuring that whatever challenges our customers face throughout this difficult period, they won’t be related to IT. In fact, it is our IT expertise that has let us continue to run more or less as normal.

At Saphire, we have been using a number of tools to facilitate remote working for our employees. We have been using the now-ubiquitous Zoom to have online streaming video meetings twice a day (once in the morning, once in the afternoon). We keep in constant touch through a Whatsapp group that lets us share progress on individual workflows. We even dial into a video chat-Friday drinks session at the end of the working week.

(For those of you struggling with remote work, you can find Zoom – which is free to sign up to, and free for calls less than 40 minutes and with fewer than 100 people – right here: https://zoom.us/. WhatsApp, which is also free, can be found here: https://www.whatsapp.com/).

As IT specialists, we also have the kind of data infrastructure necessary to quickly and easily shift the way we work. Accessing shared servers remotely and securely, using digital scheduling tools to keep track of work across the business, and communicating safely and effectively online, are all far less challenging when you deal with these issues for clients on a daily basis.

At Saphire, we are doing everything we can to help our clients weather this storm and become more robust businesses, with better digital tools and greater understanding of them. If you have issues that are slowing you down and need some friendly advise don’t hesitate to get in touch.